Terms of service

 

Welcome to Concept Decor! These Terms of Service govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.

1. Account Creation and Responsibilities

a. Account Creation: To access certain features and services on our website, you may need to create an account. You must provide accurate, current, and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

b. Account Responsibilities: You agree to promptly update your account information to ensure its accuracy. You are responsible for safeguarding your account and password and for any actions taken using your account. You must notify us immediately if you suspect any unauthorized access or use of your account.

1. Website Use and Content

a. License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes, subject to these Terms of Service. This license does not permit you to modify, reproduce, distribute, create derivative works from, or exploit our website or its content for any commercial purpose without our prior written consent.

b. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Concept Decor or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, modify, distribute, or display any content without our express written permission.

c. User Content: You may have the opportunity to submit or post content on our website, including product reviews, comments, or other materials ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, modify, reproduce, distribute, display, and publish your User Content in connection with our website and services. You represent and warrant that you have the necessary rights to grant this license and that your User Content does not violate any third-party rights or applicable laws.

d. Prohibited Content: You agree not to submit or post any User Content that is illegal, defamatory, obscene, infringing, discriminatory, or otherwise objectionable. We reserve the right to remove or modify any User Content that violates these Terms of Service.

1. Product Information and Pricing

a. Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that the product descriptions, images, or other content on our website are accurate, complete, reliable, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update product information at any time without prior notice.

b. Pricing: The prices displayed on our website are in the currency specified and are subject to change without prior notice. We make every effort to ensure accurate pricing, but in the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.

1. Ordering and Payment

a. Order Placement: By placing an order on our website, you make an offer to purchase the products selected. We reserve the right to accept or decline your order in our sole discretion. We may limit or cancel quantities purchased per person, per household, or per order. In the event of order cancellation, we will notify you and provide a refund if payment has been made.

b. Payment: You agree to provide accurate and valid payment information for all orders placed. You are responsible for any applicable taxes, customs duties, or other fees associated with your order.

1. Shipping and Delivery

a. Shipping: We will make every effort to process and ship your order promptly. Shipping times and methods may vary depending on the destination and the products ordered. We are not responsible for any delays or errors caused by shipping carriers.

b. Delivery: Delivery of products is subject to the terms and conditions of the shipping carrier. Risk of loss and title for products pass to you upon our delivery to the carrier. We are not responsible for any loss, damage, or theft of products during transit.

1. Returns and Refunds

a. Returns Policy: Our returns policy is outlined in a separate document, which you can review on our website. By placing an order, you agree to comply with our returns policy.

b. Refunds: Refunds will be issued in accordance with our returns policy. We reserve the right to refuse or limit refunds in certain circumstances, including but not limited to suspected fraud, abuse, or violation of these Terms of Service.

1. Disclaimer of Warranties and Limitation of Liability

a. Disclaimer of Warranties: We make no representations or warranties, whether express or implied, regarding the accuracy, reliability, completeness, or availability of our website or its content. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and compatibility.

b. Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or services, including but not limited to damages for lost profits, loss of data, or loss of goodwill.

1. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

1. Severability and Waiver

If any provision of these Terms of Service is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms of Service shall not be considered a waiver of such right or provision.

1. Modifications to Terms of Service

We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of revised Terms of Service constitutes your acceptance of the changes.

1. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us using the following details:

Concept Decor
Address: 15a Jubilee Parkway, Derby DE1 3ND
Email: hello@concept-decor.com
Phone: 01332 3422488

12. SMS Marketing

By consenting to Concept Decor’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at [LINK to your contacts page or form, or email address] for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy [LINK to Your Privacy Policy] to determine how we collect and use your personal information.

We appreciate your compliance and trust in our services.

Thank you for reviewing our Terms of Service.